My Elppin got sand in it after I wore my brooch to a river, lake, beach - how can I fix this?
Take some sellotape/scotch tape and place it over the individual magnets, lift up the sand particles. Repeat as needed until all of the sand is removed.
A magnet popped out of my brooch, how do you recommend fixing it?
Don’t worry, that’s not a problem! Send it to us and we will repair it for you and mail it back free of charge. Or, if you love a good old DIY project, and want to make it YOURS, email us and we’ll send you a repair kit with everything you need, including detailed instructions. Please follow the directions meticulously for best results - yes it takes patience.
What’s the magic in the magnet?
Elppin uses neodymium earth magnets, the strongest magnets on the market, which offer secure fastening through one layer of (thin) clothing and a mesh bra. The strength of the magnet decreases with each additional layer of fabric, i.e. denim or canvas may reduce the magnetic pull. Please be careful with long necklaces or bag straps which can dislodge the brooch. Sometimes aggressive hugs can end in a search for the nipple brooch but don’t fear, they will come back to you one way or another.