Because the timeliness of your order is important to us, we send out your Elppin via 2 day shipping USPS (and it’s free)!
For all on-island deliveries, we use a wonderful magic carpet service (guy on a Gojek) to get your Elppin to you as soon as possible, (and it’s free)!
We are a small, independent brand slowly building a global Elppin community.
We make all of our pieces in Bali, where we are based, and ship out of New York City once every week. This does not mean we don’t want you to get your Elppin as quickly as possible - it simply speaks to the family like size of our operations. However, what we do lack in size, we make up with in care, communication and responsiveness - if only everything (and everyone) worked this way. We will send you an email once your order is processed and shipped.
INTERNATIONAL DUTIES AND TAXES
Elppin is not responsible for the payment of duties and taxes imposed by the country where the order is delivered, but you’re a grown ass (wo)man, you can handle that yourself.
LOST OR STOLEN PACKAGES
If your package is lost or stolen, we will do everything we can to assist you. However, we are no longer responsible once your order is in transit.
We can ship anywhere in the world for the low cost of $14 via USPS (these inexpensive shipments are not tracked and uninsured). Because of this, we cannot be held responsible for delivery once your Elppin has left our hands. If you’d like tracking and insurance on your international shipment, select DHL at checkout. Alternate delivery ideas? Reach out to us and we will find a way!